TRA is committed to providing top quality service for all of our products and systems.  TRA can also offer support on non-TRA equipment.

For support on TRA systems such as robotically integrated systems, tube benders, weld cells, and assembly machines please contact your project manager, call our main line, or email support@trauto.com.  Be prepared to provide information regarding which system you are contacting us about, and a description of the problem.  Depending on the nature of the problem, TRA can troubleshoot over the phone, initiate remote support through the OI-15, or send technicians.

For support on TRA products such as the OI-15, Weld Monitor, TRA Terminals, TRA Clamps, or TRA machined components please call our main line or email support@trauto.com.  Be prepared to provide information regarding which product is requiring service and as good of a description of the problem as possible.  Depending on the nature of the problem, TRA can troubleshoot over the phone, initiate a repair and/or send a loaner, or send a technician.

For support on non-TRA products please contact sales@trauto.com to determine if TRA would be a good fit for your support needs.