OI-15 FAQ

How do I know if the firmware is up-to-date?
The OI-15 firmware is updated periodically to fix minor bugs, improve performance, and introduce new features. TRA recommends keeping the OI-15 firmware up-to-date to take advantage of the improved performance and features. To find out if the firmware is up-to-date, you need to go to the config screen. On the bottom left corner of the config screen you will see the firmware version number, as well as the build date. If the built date is older than the most recent firmware updates listed on TRA's website, then it is recommended that you upgrade to the latest build date version. It is safe to upgrade within the same version family, for example, 1.7 -> 1.7, 1.8 -> 1.8. Please consult with TRA first if you would like to upgrade to a different firmware family. Why is the OI-15 giving me a "version mismatch" error message after I modified the application with OIB? We release OI firmware and OIB application builder simultaneously. Although we make every effort ensure updates are backwards compatible, it is not always possible to do so. If you have OI-15's running different firmware families (e.g. v1.7 vs. v1.8), we recommend keeping OIB v1.7 and v1.8 available on your workstation. You can install as many versions and copies of OIB as you need. Then, use only matching OIB/OI versions to modify OI applications.
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Is there a way to completely disable the screen saver?
No. This was allowed in older versions of firmware releases. However, we found its use contributed to some cases of permanent image burn-in to the display. TRA recommends using screen savers when the screen is inactive and operator interactions are not required. Screensavers significantly prolong the life of your OI-15 display. Currently, the longest time that can be set for screensaver delay is two (2) hours. We recommend shorter intervals if at all possible in your particular operating environment.
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Why is the OI-15 giving me a "version mismatch" error message after I modified the application with OIB?
We release OI firmware and OIB application builder simultaneously. Although we make every effort ensure updates are backwards compatible, it is not always possible to do so. If you have OI-15's running different firmware families (e.g. v1.7 vs. v1.8), we recommend keeping OIB v1.7 and v1.8 available on your workstation. You can install as many versions and copies of OIB as you need. Then, use only matching OIB/OI versions to modify OI applications.
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